Shipping Policy

We exclusively ship within the US. Once your order is processed and shipped, it typically arrives within 1-4 weeks (7-28 days). Every order includes tracking information and secure checkout for your peace of mind.

* The order may arrive faster than expected, but please keep in mind that shipping times can vary depending on your location and external factors beyond our control. If you have any questions or concerns about your order, our customer support team is here to help.

Q: How do I know what is the shipment cost?
A: We offer a free shipping above $60 USA for all of our products. For orders less than $60, the shipping cost is $4.90.
Q: I have ordered more than one item, but only received one! Why is that?
A: Items in the same order may be shipped in separate packages to avoid additional fees. This may result in the packages being delivered at different times. You should receive your complete order within two weeks. If you have any issues with that, please don't hesitate to contact us at contact@itsboho.com.
Q: Where can I find my tracking number?
A: Once your order has been shipped, you will receive an email notification with the tracking number. This information will also be updated. In the event that a tracking number is not available, you can still take advantage of our 60-day return policy if your item does not arrive within the expected delivery time.
Q: I received my product and the color seems to be different than what was shown on the site. What can I do about this?
A: Please note that computer screens can display colors differently, so the colors of your order may vary slightly from what you see on your screen. However, the design will remain the same. If you have any concerns about the colors of your order, please don't hesitate to reach out to us at contact@itsboho.com. We're here to help!
Q: Is my personal information safe?

A: At itsboho.com, we take the security of your personal information very seriously and use the highest industry standards to protect it.

We prioritize the security of your personal information by using SSL (secure socket layer) technology to encrypt your credit card details and other personal information during transmission. This technology is widely used across the internet to ensure the safe processing of payments.